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Frequently Asked Questions

General questions

What are Gel Blasters?

Gel Blasters are toy weapons that can shoot gel balls with the help of an electronic spring mechanism powered by a battery.

What are Gel Balls?

Gel balls are soft balls (Orbeez) that consist of 95% water. These balls should be soaked in water beforehand, after which they will expand.

Are Gel Blasters Safe?

Yes, of course! Gel Blasters are completely safe when used correctly. The balls are non-toxic and naturally biodegradable.

Are Gel Blasters safe for children?

Gel Blasters are suitable for children from 12 years old and older. We recommend parental supervision for children under the age of 12.

Are Gel Blasters Legal?

Yes, Gel Blasters are toys and are legal in the United Kingdom. However, we recommend that you only use the weapons on your own property and never shoot at other people and/or animals.

Are Gel Blasters the same as airsoft/paintball guns?

No, airsoft and paintball weapons work on air pressure and can therefore fire balls at very high speed.


How long does the shipping take?

All orders are shipped within 24 hours. You can expect your order to be delivered within 2 to 3 working days.

With which courier will my order be shipped?

All orders will be shipped with DPD

How can I track my order?

As soon as your order is processed, you will receive an e-mail containing a Track & Trace code to track your order.

Do I need to pay shipping costs?

Orders above £100,- will be free of shipping costs. For orders between £40,- and £100,- we will charge £5,95 of shipping costs. For orders below £40,- we will charge £9,95- of shipping costs.

For delivery to Northern Ireland and Scotland, there will be an additional charge of £16,-

Which payment methodes are available?

We support the following payment methodes:

  • Visa
  • Maestro
  • Mastercard
  • American Express
  • Apple Pay
  • Google Pay
  • PayPal
  • Klarna

How long does it take for my payment to be processed?

In general, all payments are processed immediately. In rare cases, this can extend to a maximum of two working days.

Can I pay afterwards?

Yes, you can pay afterwards with Klarna.


Can I return my order?

If the product is in complete and undamaged condition, you can return it to us within 14 days after receipt. Please contact us through the contact form to open a return ticket. View our return policy for more information.

Who will pay the return costs?

The return costs are the responsibility of the customer.

I have received a damaged/defective product. What now?

If you have received a damaged or defective product, we ask you to contact us through the contact form. We will assist you further and solve the problem.

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